Think of the advantages your organization could see if there were a single, chronological audit trail – accessible by provider, member, employee, or other relevant payer-determined index – that could be easily searched and referenced. Every communication touchpoint between providers and payers about patients and members would be at your fingertips in real-time.
The Vyne Exchange Platform provides insurance payers with a single platform for secure accessibility to phone calls, recordings, voicemails, emails, faxes, claim attachments, and supporting documentation connecting previously disconnected data in a way never done before.
The Vyne Exchange Platform, featuring Trace™, gives your organization a healthcare-specific solution that provides critical business intelligence and hardwire consistent performance excellence throughout your organization. Whether voice, fax or image content, Trace combines all records for quick access – searchable by member, document type, department, or any custom field. The result is improved departmental performance, better collaboration between teams and significant improvements in key performance indicators. Download the brochure to learn more or contact Vyne today to see how the Vyne Exchange Platform can help streamline your communications management.